Available for opportunities

HELLO, I'M

Francis Sakwa.

IT professional focused on building, managing and supporting reliable technology infrastructure, business systems and secure networks.

Francis Sakwa

Francis Sakwa

IT Infrastructure & Systems

$ IT infrastructure

● systems operational

$ uptime

reliability: 99.9%

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01 / ABOUT ME

Turning technology into business solutions.

I'm an IT professional with a strong focus on infrastructure management, systems administration, networking and business technology.

My work involves keeping business-critical systems reliable, secure and available. I enjoy solving complex technical problems and translating business requirements into practical technology solutions.

My experience spans enterprise networking, Microsoft environments, cloud services, POS systems, Business Central, LS Retail, databases, VPN infrastructure and technical support.

Let's work together
0 Years Experience
0 Technology Projects
0 /7 IT Mindset
0 % Reliability Focus
02 / EXPERTISE

Technical skills & specializations.

Infrastructure & Networking

Enterprise networks, VPNs, firewalls, routing, switching and network troubleshooting.

TCP/IP VPN Routing Firewalls DNS DHCP

Systems Administration

Windows environments, servers, Active Directory, Microsoft 365 and endpoint management.

Windows Server AD Microsoft 365 Azure PowerShell

POS & Business Systems

POS infrastructure, LS Retail, Business Central, retail systems and business applications.

LS Retail Business Central POS TIMS SQL

Databases & Data

Database administration, monitoring, performance troubleshooting and backups.

SQL Server Database Backup Performance Data Recovery
Infrastructure Management 95%
Network Troubleshooting 92%
Systems Administration 90%
Business Applications 88%
03 / EXPERIENCE

My professional journey.

PRESENT

IT Infrastructure & Systems Specialist

MYDAWA

Managing and supporting IT infrastructure, enterprise systems, POS environments, networks, cloud services and business applications.

  • Infrastructure monitoring and troubleshooting
  • Network and VPN administration
  • Business Central and LS Retail support
  • SQL Server and database administration
  • Microsoft 365 administration
PREVIOUS

IT Support & Systems Administration

Technology Operations

Supported users, endpoints, networks, printers, business systems and daily IT operations while maintaining service availability.

FOUNDATION

IT & Technical Support

Early Career

Built practical experience in hardware, software, networking, troubleshooting and end-user support.

04 / PROJECTS

Selected work.

Enterprise VPN Infrastructure

Designed and troubleshot secure remote-access connectivity for business users and VoIP/PBX environments.

OpenVPN WireGuard Routing Firewall

Retail POS Infrastructure

Supported multi-branch POS infrastructure, database environments, receipt printing, synchronization and retail operations.

LS Retail Business Central SQL TIMS

Microsoft 365 & Cloud Operations

Managed cloud productivity environments, accounts, permissions, email and organizational services.

Microsoft 365 Azure Exchange PowerShell

SQL Database Optimization

Diagnosed database growth, storage limitations, performance issues, backups and database maintenance requirements.

SQL Server Monitoring Backup Optimization
05 / WHAT I DO

Technology that works.

01

Network Infrastructure

Network design, troubleshooting, routing, VPNs and firewall configuration.

02

Systems Administration

Server, endpoint, Active Directory and Microsoft environment administration.

03

POS & Retail Systems

POS infrastructure, LS Retail, Business Central and retail support.

04

Technical Support

Fast, structured troubleshooting and end-user technical support.

06 / CONTACT

Let's build something great.

Whether you're looking for an IT professional, need help with infrastructure or want to discuss a technology project, I'd love to hear from you.